Payment rules, payment security, confidentiality of information

Payment by bank cards is carried out through JSC “ALPHA-BANK”.

VISA and MasterCard are accepted for payment.

The service of payment via the Internet is carried out in accordance with the rules of the international payment systems Visa and MasterCard on the principles of confidentiality and security of payment, using the most modern methods of verification, encryption and data transmission through closed communication channels. The bank card data is entered on the secure payment page of ALFA-BANK JSC.

On the page for entering the data of the bank card, you will need to enter the card number, cardholder’s name, validity period of the card, three-digit security code (CVV2 for VISA or CVC2 for MasterCard). All the necessary data are printed on the card itself.

The three-digit security code is the three digits on the back of the card.

Next, you will be redirected to your bank’s page to enter the 3DSecure code that will come to you in the SMS. If the 3DSecure code does not come to you, you should contact the bank that issued the card to you.

Cases of refusal to make a payment:

a bank card is not designed to make payments through the Internet, than you can find out by contacting your bank;
there is not enough money to pay on the bank card. You can find out more about the availability of funds on the bank card by contacting the bank that issued the bank card;
bank card data entered incorrectly;
the validity period of the bank card has expired. The validity period of the card is usually indicated on the front side of the card (this is the month and year to which the card is valid). You can find out more about the validity period of the card by contacting the bank that issued the bank card;
With regard to payment with the help of a bank card and other issues related to the operation of the site, you can contact the following numbers: 8 (800) 550 37 48.

The personal information provided by you (name, address, telephone number, e-mail, bank card number) is confidential and not subject to disclosure. Your credit card details are transmitted only in an encrypted form and are not stored on our Web server.